We try to make sure everything is working smoothly but sometimes you may need to get in touch with us.
You may be able to find the answer to your query in our Help Centre, but in case you still need our help, please use the relevant contact details provided below and we’ll do our best to help as quickly as we can.
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Our member support centre is open 9am to 5pm Monday to Fridays. When you call, please quote your NOW: Pensions ID number, your full name and National Insurance number. This will help us to help you faster. We may record calls to improve our service to you. Telephone: +44 (0) 330 100 3334 |
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If you think we have got something wrong, please let us know as soon as possible. We will do our best to put things right. If you have a complaint you can contact us by phone or post. Please have your NOW: Pensions ID number, National Insurance Number, full name, email address and contact number handy. Telephone: +44 (0) 330 100 3334 |
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We’re always looking for ways to improve our service. So we’ve set up a space for you share your thoughts with us. Take our short survey and you’ll be entered in a draw with a chance to win £100 Red Letter Days vouchers. |
